Invoices & online payments
Full line items and totals, paid online by card, PayPal or crypto — secured by Stripe, with recurring invoices and dunning.
NEXLLA PRODUCT · CUSTOMER PORTAL
One login. Every client answer.
A secure, branded portal where clients track projects, view and pay invoices, download files, approve work and manage subscriptions — with the Nello AI assistant and a secure MCP connection to Claude and ChatGPT.
Invoices view & pay online
Approvals with e-sign
MCP Claude & ChatGPT
Hi, Omar 👋Good morning · Zayd Retail
Client
My invoices2 open
INV-1042AED 12,500DuePaid
INV-1039AED 8,000Paid
New file · ready to review
MCP connected
17
Functions, one login
15+
Languages · Arabic-first
Online
View & pay invoices
MCP
Claude & ChatGPT ready
Everything inside
One portal. Every client touchpoint.
Every function below is live in the product — hover a tile, or click one to replay its moment.
Projects & milestones
Stages, live progress and budget — with tasks on a list, Kanban or calendar, and a clean handover at the end.
Client dashboard
Projects, balance, subscriptions and visits — the moment they log in.
Files & versions
Every deliverable in one versioned library with storage and access controls.
Knowledge base
Guides, SOPs and resources clients can search themselves.
Approvals & e-sign
Approve or request changes with an e-signature — tracked in context.
Subscriptions & contracts
Hosting, care plans and retainers with next-due dates and reminders.
Website analytics
Clients see their own site's performance without another login.
Nello AI assistant
Clients get instant answers — the right file, invoice or update — with every action confirmed.
MCP connection
Reach the portal from Claude & ChatGPT — secure, per-user, confirmed.
01
Invoices & online payments
Send it, get paid online.
Clients see invoices with full line items and totals, and pay by card, PayPal or crypto — secured by Stripe. Recurring invoices, reminders and dunning run automatically, so revenue keeps flowing without chasing.
Line items & totalsCard · PayPal · CryptoSecured by StripeRecurring & dunning
Why your business needs it
- Get paid faster. A "Pay now" button beats a bank-transfer PDF — cash lands in days, not weeks.
- Stop chasing. Reminders and dunning recover late payments without awkward emails.
- Predictable revenue. Recurring invoices turn retainers and care plans into reliable monthly income.
02
Projects & milestones
Progress everyone can see.
Every project shows its stages, live progress and budget, with tasks on a list, Kanban or calendar and a clean handover at the end. Clients watch milestones tick over; your team works from the same plan.
Milestone stagesProgress & budgetTasks · Kanban · calendarHandover
Why your business needs it
- No more "any update?" Clients see live progress, so your team stops writing status reports.
- Scope stays honest. Shared stages and budget keep expectations aligned — no surprises.
- Transparency builds trust. Clients who can see progress renew and refer.
03
Nello AI assistant
Client answers, around the clock.
Nello finds the right file, invoice or project update the moment a client asks — in their own language, at any hour — and always proposes actions for confirmation before anything changes.
Instant answersFind files & invoicesProject statusConfirm-before-action
Why your business needs it
- Deflect the easy questions. "Where's my invoice?" answers itself, so your team does real work.
- Always available. Midnight answers in every language — no ticket queue.
- Safe by design. Nello proposes; a human confirms before anything changes.
The full spec
Every function, and why it matters.
The complete list of what the Customer Portal does for your business and your clients — nothing hidden, nothing extra to buy.
01Client dashboard
A personalised home showing each client their projects, outstanding balance, subscriptions and website visits at a glance.
Why it matters: clients self-serve "where are we?" — your team stops writing status emails.
02Website analytics
Clients see their own site's performance inside the portal.
Why it matters: transparent results build the trust that renews retainers.
03Projects & milestones
Stages, live progress and status for every engagement.
Why it matters: expectations stay aligned and "any update?" emails disappear.
04Tasks · list, Kanban, calendar
Project tasks organised the way your team works, visible to the client where appropriate.
Why it matters: one shared plan instead of parallel spreadsheets.
05Budget & alerts
Spend tracked against budget with alerts at 80%, 100% and 120%.
Why it matters: scope creep gets caught early, not at invoice time.
06Handover
A structured close-out that packages deliverables and access at project end.
Why it matters: every project ends professionally — and repeatably.
07Invoices & line items
Clear invoices with line items, totals, paid amounts and history.
Why it matters: billing questions drop when clients can see exactly what they're paying for.
08Online payments
Pay by card, PayPal or crypto — secured by Stripe; card details are never stored.
Why it matters: a "Pay now" button gets you paid in days, not weeks.
09Recurring · reminders · dunning
Recurring invoices, reminder plans and late-fee dunning run automatically.
Why it matters: late payments are recovered without a single awkward email.
10Files & versioning
Every deliverable in one organised library with folders and version history.
Why it matters: "can you resend the logo?" ends — the latest file is always one click away.
11Storage & access controls
Storage quotas and per-client access, so everyone sees only their own workspace.
Why it matters: client data stays separated, private and under control.
12Knowledge base
Guides, SOPs and client-facing resources with drafts, publishing and search.
Why it matters: repetitive questions answer themselves, and onboarding gets easier.
13Approvals & e-signature
Clients approve or request changes on deliverables with a typed or drawn e-signature.
Why it matters: signed sign-off protects you when scope or opinions change later.
14Comments & @mentions
Threaded comments on projects with @mentions for your team.
Why it matters: feedback lives next to the work, not scattered across email.
15Subscriptions & contracts
Hosting, care plans, retainers and maintenance contracts with amounts, intervals and next-due dates.
Why it matters: recurring revenue stays visible and renewals never slip.
16Nello AI assistant
Instant answers for clients — files, invoices, status — with every action proposed for confirmation.
Why it matters: support that's on 24/7, in every language, without a ticket queue.
17MCP connection
The portal's functions are exposed as tools over the Model Context Protocol, with secure per-user OAuth logins for Claude and ChatGPT.
Why it matters: your team checks status, finds files and pulls invoices from the AI assistant they already use — confirmed first, always.
The MCP connection
Reach the portal from Claude & ChatGPT.
The portal speaks the Model Context Protocol (MCP) — the open standard that lets AI assistants use real tools safely. Connect with a secure, per-user login and check a project's status, find a file or pull an invoice straight from the assistant you already use — every action confirmed before it runs.
01
Per-user & secure
Each teammate connects with their own login over OAuth — access follows their permissions, client data stays protected.
02
Confirm-before-action
The assistant proposes; a human approves. Look-ups are instant; anything that changes a record waits for your OK.
03
Work where you already are
Check status, find a file or pull an invoice from Claude or ChatGPT — no extra tab, no context-switch.
Questions
Before you reach out.
A secure, branded login where your clients track projects and milestones, view website analytics, download files and knowledge-base resources, view and pay invoices, approve work and manage subscriptions — all in one place.
Yes — clients can see their invoices with full line items and pay online by card, PayPal or crypto, secured by Stripe, so getting paid is faster and everything stays in one record.
Yes — clients can review deliverables, approve or request changes with an e-signature, and comment on projects, so approvals and feedback are tracked in context.
The portal exposes its functions as tools over the Model Context Protocol (MCP), so your team can drive it from Claude or ChatGPT with a secure per-user login — checking project status, finding a file or pulling an invoice — with every action confirmed before it runs.
Yes — each client gets their own secure login, and the portal is multilingual (15+ languages, Arabic and English included) so every client works in their own language.
Give your clients a home to work with you.
Projects, invoices, files, approvals and subscriptions — with Nello built in and a secure MCP connection to Claude and ChatGPT. Multilingual, built and hosted in-house in Dubai.
End of issue · 2026.05
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