At a glance
- Analytics and advertising cookies are off until you accept them (Google Consent Mode v2, default denied).
- Necessary items only run the site, keep it secure, remember your choice and keep the support chat connected.
- Change or withdraw your choice at any time: .
- If your browser sends a Global Privacy Control signal, advertising cookies stay off.
What cookies and browser storage are
Cookies are small text files a website saves in your browser. Similar technologies include local storage and session storage, which keep small values in your browser, and tags that send measurement data. This policy uses “cookies” for all of them. It applies to www.nexlla.com; our Platforms and the Inboxy, Dragy and Rafeeq products describe their own cookies.
Strictly necessary (always on)
These are needed for the site to work, to stay secure and to remember your privacy choice. They do not track you across other websites.
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
nx_consent | Nexlla | Stores your cookie choice (analytics yes/no, marketing yes/no) and when you made it | 180 days |
__cf_bm, cf_clearance | Cloudflare | Bot protection and security checks for our network | 30 minutes (__cf_bm); up to the challenge period (cf_clearance) |
_GRECAPTCHA and Cloudflare Turnstile tokens | Google / Cloudflare | Stop spam and abuse on our contact form | Up to 6 months |
nx_support_token_* (local storage) | Nexlla | Keeps your support chat conversation connected if you reload or return | Until you clear site data |
nx_support_nudge_*, nx_intro_seen, nx_lead_sent (session storage) | Nexlla | Show the chat prompt and intro animation once per visit; prevent a form being sent twice | Until you close the tab |
First-party visit counting
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
nx_visitor_id (local storage) | Nexlla | A random ID that lets our own dashboard count live and unique visitors and article reads. It contains no name, email or IP address, is not shared with advertisers, and the data stays on our servers. | Until you clear site data |
You can remove it at any time by clearing this site’s data in your browser.
Analytics (only with your consent)
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
_ga | Google Analytics 4 | Distinguishes visitors to measure traffic and how pages perform | 2 years |
_ga_<ID> | Google Analytics 4 | Keeps session state for the measurement above | 2 years |
Analytics data is kept in Google Analytics for no longer than 14 months. Google Tag Manager loads these tags but sets no cookies of its own.
Marketing (only with your consent)
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
_gcl_au | Google Ads | Measures whether ads led to an enquiry | 90 days |
| Google advertising cookies on Google’s own domains | Ad measurement and personalisation, under Google’s policies | Set by Google |
When you refuse marketing cookies, Google receives only cookieless, aggregated signals under Consent Mode, which do not identify you.
How to accept, refuse or change your choice
- Use the banner on your first visit: Accept all, Reject all, or Preferences to choose by category.
- Change your mind at any time: (also linked in every page footer).
- Browser controls let you block or delete cookies. Blocking necessary cookies may break parts of the site, such as the contact form or support chat.
- Google offers an Analytics opt-out add-on and ad settings.
Withdrawing consent does not affect processing that happened before you withdrew it.
Changes and contact
We update this policy whenever we add, remove or change a cookie. If we add a new non-essential category, we ask for your consent again. Questions: [email protected]. See also our Privacy Policy.
Common questions
Does nexlla.com use cookies without consent?
Only strictly necessary ones that run the site, protect it from bots and spam, remember your cookie choice and keep the support chat connected, plus a random first-party visitor ID for our own visit counts. Google Analytics and Google Ads cookies load only after you accept them.
How do I change my cookie settings on nexlla.com?
Click "Cookie settings" in the footer of any page. The panel shows your current choice, and you can switch analytics and marketing on or off at any time.
How long does Nexlla remember my cookie choice?
Your choice is stored in the nx_consent cookie for 180 days. After that, or if the categories change, we ask again.
Does Nexlla respect Global Privacy Control?
Yes. If your browser sends a Global Privacy Control signal, advertising cookies stay off on nexlla.com even if you accepted them before.